Self-service systems: new methodology reveals customer real-time actions during merger

Regina Colonia-Willner، نويسنده ,

روزنامه با شماره پیاپی سال 2004

25

243

267

Cognitive aging , Self-service , software design , Knowledge transfer , ATM , Practical intelligence , Human–computer interaction , Procedural and tacit knowledge

Computers in Human Behavior

2004

Computers in Human Behavior

246337