Abstract :
Businesses and corporations today break geographical boundaries and
carry out business globally [14]. Business travel can be physically demanding
and psychologically stressful, compromising the well-being of business
travelers and the benefits of organizations. The present study examined
how biopsychosocial factors, which are health concern, burnout, and
social support, explained business travel stress among business travelers
in Malaysia. We recruited 100 working adults (n = 63 men, n = 37 women)
who traveled for business purposes from airports in Malaysia. Participants
completed a series of questionnaires using the paper-and-pencil
method. The mediation analyses showed that only burnout mediated the
relationship between business travel and perceived stress. Specifically,
the less intensely an individual traveled, s/he experienced a higher level
of perceived stress; and this could be explained by the high level of burnout
experienced. These findings have shed some light on how to deal with
business travel stress at organizational and personal levels. Our findings
suggested that organization-level interventions and policies should place
an emphasis on employees who have to travel and in particular those who
travel less intensively. Also, to provide support for business traveling employees,
corporations should set up interventions and policies that aim to
decrease burnout associated with business traveling.
Keywords :
Social support , Perceived stress , Health concern , Business travel , Burnout