Providing a model for organizational empowerment based on the knowledge management model

Purpose: The purpose of this study was to present a model of organizational empowerment based on knowledge management among employees of Sepah Bank branches in Tehran. Methodology: The present study was applied in terms of purpose, and in terms of data collection, it was a mixed (qualitative and quantitative) research. The statistical population consisted of academic and organizational experts including senior managers of Sepah Bank in Tehran and the quantitative department included all employees of Sepah Bank in Tehran. Sample size was estimated in theoretical saturation (20) in qualitative section and 343 in quantitative section. Purposeful sampling and stratified random sampling were used for quantitative sampling. The data collection tool was qualitative, interview and quantitative researcher-made questionnaire based on 5-point scale. The face and content validity of the questionnaire was confirmed by several experts, validity by means of extrapolated variance calculation, and validity by means of root calculation (AVE). The reliability of the questionnaire was 0.968 through Cronbach's alpha. Data were analyzed using Cronbach's alpha, variance (AVE), root matrix (AVE), Kolmogorov-Smirnov, confirmatory factor analysis, and one-sample t-test. Findings: The results resulted in the identification of 17 components and 66 indicators, including 14 affective components including trust, motivation, commitment, emotional intelligence, participation, communication, structure, education, culture, leadership, technology and reward and 3 effective components of organizational learning, entrepreneurship. and organizational performance, a moderator variable (personality traits) and knowledge management as independent variables affect organizational empowerment based on knowledge management. Conclusion: Choosing important and effective knowledge and capabilities in the organizational field and enhancing organizational skills is a very effective way of empowering organizational personnel that can lead to enhancing organizational efficiency and integrity of an organization's personnel.