A Model for the Effectiveness of Organizational Excellence and Agility in Urban Management on Physical, Social and Cultural Dimensions of Tehran khak Sefid Area

Purpose: The purpose of this study was to present a model for the effectiveness of organizational excellence and agility in urban management on physical, social and cultural dimensions of Tehran white soil area. Methodology: The purpose of this study was applied in terms of purpose and data analysis was mixed. The population consisted of all 632 employees of the 4th district of Tehran, out of which 240 were selected according to Kerjeci and Morgan table by simple stratified random sampling. The research instrument consisted of three researcher-made questionnaires including Urban Management Excellence Questionnaire consisting of 32 items, Agility Questionnaire in Urban Management consisting of 41 items, and Physical and Social and Cultural Status Assessment Questionnaire of White Land including 27 items. For their reliability after a pilot run among 40 statistical samples using Cronbach's alpha, the reliability value of 0.802 for Urban Management Excellence Questionnaire, 0.816 reliability for Urban Management Agility Questionnaire and 0.849 for Questionnaire of physical, social and cultural status of white soil area was obtained, Data were analyzed descriptively and inferentially. Findings: The results of data analysis showed that from the perspective of Tehran's four city municipality employees, factors (value added in the workplace, proper leadership in the workplace, process management in the workplace, and nurturing creativity in the workplace) have an impact on urban management excellence. Conclusion: Finally, the model includes the components of accountability, growth and learning, competence, flexibility, speed of action, value-added, sound leadership, process management and nurturing creativity.