Mediating Role of Organizational Citizenship Behavior in the Relationship with Abusive Supervision and Employees’ Innovative Self-Efficacy in Shiraz University of Medical Sciences

Introduction: The aim of this study was to explain the mediating role of organizational citizenship behavior variable in the relationship between abusive supervision and innovative self-efficacy. Methods: This is a correlational descriptive study using structural equations modelling. The research sample consisted of 200 employed staff of Shiraz University of Medical Sciences who were selected by stratified random sampling method. The basic tools of this research consisted of 3 scalse including Tepper’s abusive supervision, organizational citizenship behavior developed by Lin et al., and employees’ innovative self-efficacy scale of Tierney & Farmer and Dörner. To examine the validity and correlational analysis, SPSS (version 22) was used. For structural equation modeling (SEM) and also for the model fitness, the Lisrel (version 8.1) was used. Results: Findings indicated that there was a significant relationship between all variables. Also, there was a negative and significant effect on the employees’ organizational citizenship behavior (t-value=-3.96. sig=0.0001). In addition, organizational citizenship behavior had a positive and significant effect on the employees’ innovative self-efficacy (t-value=5.10. sig=0.0001). Therefore, organizational citizenship behavior has a mediating role in the relationship between abusive supervision and employees’ innovative self-efficacy. Conclusion: Therefore, it could be concluded that managers of this organization, and even other organizations, can increase supportive supervisory behaviors and decrease abusive behaviors and provide the conditions for the development of organizational citizenship behaviors among the employees, thus creating the feeling of innovative self-efficacy through development of the capability to offer and implement new ideas. In this way, they may improve the quality of performance in the organization and provide the context for further development of the organization and enhancing its efficiency and responsiveness to environmental expectations.