Title of article
Service quality and service productivity management practices
Author/Authors
Pierre Filiatrault، نويسنده , , Jean Harvey، نويسنده , , Jean-Charles Chebat، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1996
Pages
13
From page
243
To page
255
Journal title
Industrial Marketing Management
Serial Year
1996
Journal title
Industrial Marketing Management
Record number
254730
Link To Document