Problems of Distance Learners Regarding Assessment Process in Pakistan

The study aimed to explore problems of distance learners regarding assessment process. Data was collected using open ended questionnaire, answered by random sample of 1683 distance learners enrolled in B.Ed program. It concluded that learners does not receive the study packages and examination related intimations such as roll number slips, examination schedules and result cards on time. All tutors do not communicate their proper addresses and contact numbers to students that make difficult for learners to submit their assignments on time. Some tutors also do not send assignments to students after marking. Study centers, workshop venues and examination centers are selected far away from their residences and do not have proper physical facilities. Workshops held at afternoon timings and continue until evening that cause problems especially for female students. Examination halls does not provide comfortable environment to examinees, marking is not fair and tests used for assessments include only long essay type items. Sometimes students also find errors in result cards that are result of irresponsible work by staff involved in result preparation. The study suggested having well-established study centers, appointing dedicated tutors, introducing objective type items in question papers and improve monitoring during whole process.