Title of article :
The implementation of customer profitability analysis: A case study
Author/Authors :
Erik M. van Raaij، نويسنده , , Maarten J. A. Vernooij، نويسنده , , Sander van Triest، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2003
Keywords :
Customer profitability , implementation , Case study , Customer Relationship Management (CRM)
Journal title :
Industrial Marketing Management
Journal title :
Industrial Marketing Management