Title of article
Customer value , overall satisfaction, end-user loyalty, and market performance in detail intensive industries
Author/Authors
Joseph M. Spiteri، نويسنده , , Paul A. Dion، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2004
Pages
13
From page
675
To page
687
Keywords
Customer value , Veterinary pharmaceuticals , Satisfaction , Ulaga– Eggert scale
Journal title
Industrial Marketing Management
Serial Year
2004
Journal title
Industrial Marketing Management
Record number
255201
Link To Document