The Process of Land Passenger Transportation by International Bus CrossingLao and Vietnamese Border Gates

Aims and Objectives:The objective of this study is to compare and explain the process and time-cost of passenger transportation by an international bus crossing threeborder gates between Laos and Vietnam, which are the (1) Nam Phao-Cau Treo (2) Na Phao – Cha Lo and (3) Dansavanh – Lao Bao border gates. Methods:The target groups of the research selected by purposive sampling are land passenger transportation service companies and land transportpassengers, who, through interviews and observations, are the Key Informants (KIs). Results:The results reveal that (1) there are many routes and bus companies that provide local and international passenger services. The main group ofpassengers is Vietnamese crossing into Laos and linking to Thailand. (2) The international bus service across the Cha Lo-Na Pao border gates isshorter than the other pair border gates (3) The information system for transportation is inefficient (4) The single window system policy atDansavanh – Lao Bao border gates can reduce the immigration checkpoint process by about 30 - 60 minutes. Conclusion:Therefore, the governments of Laos, Vietnam and Thailand should focus on intergrating transportation policy, such as employing one bus fromVietnam to Thailand per day starting in Vietnam and traveling to Thailand, crossing at the Na Phao-Cha Lo border gates and reducing the time atthe immigration checkpoint in order to enhance and support economic cooperation in this region.