RFID Role in Efficient Management of Healthcare Systems: A System Thinking Perspective

This paper presents an analysis toward understanding the business value components that a healthcare organization can drive by adopting RFID technology into its system. This researcher proposes some propositions and frameworks for evaluating the business value of RFID technology. Author illustrates the concepts drawing on the experience of nine case studies already presented on the healthcare topics and service industries. Thereafter, a framework as a set of propositions based upon relevant literature, case studies from the field, and expert s intuition, is formulated. The proposed propositions are validated through causal loop logic and systems thinking philosophy. To fully understand this topic some applications of radio frequency identification in healthcare management and other industries are briefly discussed.