Data Envelopment Analysis on Technical and Scale Efficiencies of Academic Departments at Universiti Teknologi Malaysia

This paper evaluates the performance of 28 academic departments at Universiti Teknologi Malaysia using non-parametric method, namely the Data Envelopment Analysis technique. Based on the selected performance indicators, we apply input-oriented Data Envelopment Analysis models to assess the teaching and research performances for each academic department. Our results show that 10 academic departments are technically and scale efficient, and the Department of Social Education is the representative department in this sample data. For the inefficient academic departments, Data Envelopment Analysis technique identifies the amounts and sources of inefficiencies, the reference sets, and further provides the potential targets improvement.