Title of article :
Internship program: A study on students’ satisfaction
Author/Authors :
tarmazi, siti anis adilah universiti teknologi mara cawangan pulau pinang - faculty of hotel and tourism management, Malaysia , jumain, mohamad aliff mohmad universiti teknologi mara cawangan pulau pinang - faculty of hotel and tourism management, Malaysia , idris, aida khalida mohamed universiti teknologi mara cawangan pulau pinang - faculty of hotel and tourism management, Malaysia , tan, zubaidah mohd ali universiti teknologi mara cawangan pulau pinang - faculty of hotel and tourism management, Malaysia
Abstract :
There is a current scenario where many hospitality courses’ graduates are quite skeptical to join the industry once they have graduated. It is believed that this phenomenon is because the graduates endured hardship during their internship program thus changing their perception towards the industry. This will give an adverse effect to the industry as the students are not satisfied with the program. The purpose of this research is to determine the relationship between motivator and work experience towards the satisfaction of students after undergone their internship program. A total of 93 respondents were involved in this study. Pearson Correlation Analysis was used to determine the relationship between the variables. The findings revealed that all the factors are significantly related with the students’ satisfaction towards the internship program. Both motivator, r=0.584, n=93, p .05 and work experience factor, r=0.575, n= 93, p .05 have moderate positive relationship. Hence, this study is very beneficial to educational institutes in preparing a better curriculum that may be referred by participating organization (in preparing a better internship program to the students) as to give better satisfaction towards the internship program.
Keywords :
Internship , student , satisfaction , motivator , hospitality industry
Journal title :
Journal of Tourism, Hospitality and Culinary Arts
Journal title :
Journal of Tourism, Hospitality and Culinary Arts