Quality Management: A Case from Pakistan Cotton yarn Industry

This paper is to determine the valid statistically inter-related quality management practices, which facilitate the development of quality oriented environment in organizations. Further, focus was on identifying the blend of quality management practices, which are mutually supportive in creating and facilitating a conducive and productive organizational culture. This research is conducted in cotton yarn industry of Pakistan, which is featured with global orientation and recognized for its unparalleled yarn quality. Mail survey methodology is applied by incorporating a structured questionnaire as research instrument. From literature review, thirty-five quality management practices were identified to develop a questionnaire based on Likert scale responses. Quality management practices adopted by cotton yarn mills were found positively correlated to each other, except the frequent change of suppliers which was negatively correlated with other practices. Further, this research provides strong arguments to use the quality management practices collectively to realize the promised performance outcomes.