Title of article :
e-Service enhancement priority matrix: The case of an IC foundry company
Author/Authors :
Chun-Cho Chen، نويسنده , , Ching-Sung Wu، نويسنده , , Rebecca Chung-Fern Wu، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2006
Keywords :
Customer Satisfaction , Electronic commerce , E-service , Service Quality , Virtual factory , Web-based survey
Journal title :
Information & Management
Journal title :
Information & Management