Title of article :
A Case Study on the Implementation of Quality Control Circle in the Production Line of a Manufacturing Company
Author/Authors :
Satar, Norhamizah Universiti Kebangsaan Malaysia - Faculty of Engineering Built Environment - Department of Mechanical and Materials Engineering, Malaysia , Md Deros, Baba Universiti Kebangsaan Malaysia - Faculty of Engineering Built Environment - Department of Mechanical and Materials Engineering, Malaysia
Abstract :
This paper is based on a case study of Quality Control Circle (QCC) implementation in the production line of a manufacturing company in Malaysia. In this paper, the authors would like to share their experience of a success story in implementing the QCC, which is known as Small Group Activity (SGA) in their production line.The SGA was implemented with total involvement of its employees and fully supported by committed top management. As an example, the authors discuss their experiences in detail the SGA activities implemented in the production-engineering department.The case study presented showed and proved that by empowering the lower level employees through implementing QCC activity, the company had gained a substantial human development and cost savings. Finally, the authors also like to share the problems that they had encountered during the implementation of the SGA activities and how they had remedied these difficulties.
Keywords :
QCC , SGA , employee , empowering , cost
