Evaluation of Maintenance Management Practice in Banking Industry in Lagos State, Nigeria

The study focused on maintenance management practice in banking industry in Lagos state, nbsp;Nigeria. It assessed the operational state of bank buildings, the factors affecting maintenance nbsp;management of bank buildings, the maintenance management strategy used in maintaining bank buildings and the adequacy of funds available for maintenance management of bank nbsp;buildings within the study area. In achieving these objectives, opinions of maintenanceofficers and users of randomly selected banks were sampled through structured questionnaires. nbsp;The data collected were analyzed using descriptive and inferential statistics. The analysis nbsp;revealed the operational state of bank buildings in Lagos State as good, there is no significant nbsp;difference in the perception of the maintenance staff and users as to the operational state. nbsp;However, there is significant difference in the operational state of the old and the newgeneration bank buildings as the study reveals that the components and services of the nbsp;buildings of the new generation banks are in better operational state than those of the old nbsp;generation bank buildings. Maintenance officers ranked attitude of users and misuse of nbsp;facilities as the most significant factor affecting maintenance management of bank buildings nbsp;while users of the buildings ranked lack of discernable maintenance culture in the country as the most significant factor responsible for poor maintenance management of bank buildings. nbsp;The perception of the maintenance staff and users of bank buildings as regards factors nbsp;responsible for poor maintenance management of bank buildings are significantly different. nbsp;The study recommended proactive measures to keep hypothesized factors under check in nbsp;other to overcome the prevailing maintenance problems of bank buildings. Top management are to provide adequate funding for the running of maintenance operations and such funds nbsp;should be properly monitored to ensure that it is judiciously utilized