The challenges of implementing electronic health records (EHR) in family physician plan from health providers perspective

The plan of family physician is considered as a solution for health delivery. Today, these services are offered in the form of electronic health records (EHR). Usually, the implementation of this project is encountered potential challenges. Because health care workers are EHR users, attention to their views is effective in the success of this project. This study was conducted to identify challenges and solutions of the implementation of electronic health records in family physician plan. This descriptive study was conducted physicians, administrators, faculties and nurses in affiliated hospitals of Semnan, Iran. In this study, census was used and sampling method was not used. Measurement tool was a researcher made, valid and reliable questionnaire. Data were analyzed by descriptive statistics. The findings showed 63.5% Lack of people s culture, 72.7% lack of cooperation physician and patient, 73% worry about unauthorized access and 3/27% clinical staff’s resistance reported as the most important barriers of the implementation of electronic health records. Also 58.8% of the subjects chose role of government and 15.2% role of people as first priority in progress of the implementation of electronic health records.it is concluded that the subjects believed that there are cultural, social, infrastructure and clinical challenges in the implementation of electronic health records. It is necessary In addition to solving technical problems, activities such as social marketing, culture promoting in popular and pioneering of government are performed to reduce finally cultural resistance of society and increase users’ acceptance towards it.