Author/Authors :
Garjani, A. tabriz university of medical sciences - Faculty of Pharmacy - Department of Pharmacology and Toxicology, تبريز, ايران , Rahbar, M. tabriz university of medical sciences - Faculty of Pharmacy - Department of Pharmacology and Toxicology, تبريز, ايران , Ghafourian, T. tabriz university of medical sciences - Faculty of Pharmacy - Department of Medical Chemistry, تبريز, ايران , Maleki, N. tabriz university of medical sciences - Faculty of Pharmacy - Department of Pharmacology and Toxicology, تبريز, ايران , Garjani, Af. tabriz university of medical sciences - Faculty of Medicine, تبريز, ايران , Salimnejad, M. tabriz university of medical sciences - Drug and Food ViceChancellors’ Office - Research and Development Section, تبريز, ايران , Shamsmohammadi, M. tabriz university of medical sciences - Drug and Food ViceChancellors’ Office - Research and Development Section, تبريز, ايران , Baghchevan, V. tabriz university of medical sciences - Drug and Food ViceChancellors’ Office - Research and Development Section, تبريز, ايران , Aghajani, H. tabriz university of medical sciences - Drug and Food ViceChancellors’ Office - Research and Development Section, تبريز, ايران
Abstract :
A prospective survey of pharmacists’ tasks and patients’ knowledge and satisfaction wasconducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. Thetotal pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions foruse attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about theirmedicines. There was a close correlation between patients’ knowledge of dispensed drugs and pharmacistinteraction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spenton pharmacist–patient counselling. The interaction between pharmacist and patient increases patients’knowledge about dispensed medicines and their satisfaction with the pharmacist’s activities.
