An Evaluation of Participants’ Levels of Satisfaction and Perceived Learning Regarding the MOOC in @RAL Platform

A university in the Philippines launched an independent Massive Open Online Course (MOOC) Portal called @RAL and presented an “Introduction to Mobile Applications Development Using the Android Platform” course as its first offering. The current study evaluated this MOOC according to participants’ experiences and expectations to develop recommendations for future MOOC offerings. A subjective survey with both quantitative and qualitative items was administered to all of the course’s participants regardless of whether they had completed the course. The MOOC was evaluated using Level 1 and Level 2 of the Kirkpatrick Model of Evaluation to measure the learner satisfaction and perceived learning of the participants. Level 1 (i.e., Satisfaction) was measured according to participants’ responses to specific statements using a 5-point Likert Scale. Level 2 (i.e., Perceived Learning) was measured by survey items that reflected the participants’ levels of involvement and perceived learning in the course. Relationships between satisfaction and completion as well as between participants’ level of involvement in the course and perceived learning were identified. Comments and suggestions from the participants were also analysed. Results revealed that the participants generally found MOOCs to be appealing given that the courses are free and easily accessible; however, participants had issues with schedules and deadlines that caused them to not finish the course. The participants also discussed their desire to receive more frequent updates. Future offerings of this course, as well as other MOOCs on university MOOC platforms, should incorporate these suggestions to improve learning and learner satisfaction.