A STUDY ON QUALITY OF WORK LIFE (QWL) IN PSPCL

This research paper explains the concept of quality of work life (QWL) through various definitions of QWL by eminent researchers. It also examines different models of QWL and various components of quality of work life (QWL) based on earlier studies on QWL in various sectors in India and abroad. It aims to ascertain the major components of quality of work life (QWL) through summarizing various components of QWL to assess the level of QWL of employees of PSPCL. The future research in this area should focus on assessment of employee satisfaction level on each of these major components of quality of work life (QWL) of employees of PSPCL. It can be achieved through drafting of a questionnaire to elicit employee responses on these major components of quality of work life (QWL) of employees of PSPCL. However, Staines (1980) concluded that only certain spheres of work life are positively correlated with other spheres outside the work. In support of this hypothesis, Leiter and Durup (1996) add that the spillover effect between job satisfaction and personal life may be either direct or indirect. In a simple form, the concept of quality of work life (QWL) is concerned with employee job satisfaction, particularly in relation to the tangible aspects of work such as income and employment benefits (Lau and Bruce 1998).