AN EMPIRICAL PRESENTATION OF HRM AND EMPLOYEE CAREER ENHANCEMENT IN INDIAN TELECOMMUNICATION INDUSTRY- WITH SPECIAL REFERENCE TO BSNL AND AIRTEL

Indian telecom industry, the world’s fastest growing industry with constant changing technology and intensive competition has led community to signify the vitality of HR. Today, organizations are searching for most competent HR in order to recruit and retain them for the growth of their organization. In the present study, an effort has been made to analyze the HR practices in both public and private sector of Indian telecom Industry and also to study the relationship of HR practices and employee career enhancement. An interview structure has been administered to the sample of 100 employees of BSNL and Airtel in Hyderabad. The study reveals that, BSNL employees are older, low qualified with more experience undergone more technical skills while compared to Airtel, the personnel were younger, highly qualified with less experience and focused both on HR and technical skills. The employees of both the organizations are highly satisfied on career development.