FLOOD VICTIMS’ PERCEPTION ON THE DISTRIBUTION MANAGEMENT OF THE FLOOD DISASTER CONTRIBUTION

Flood phenomena caused damage to the property, environment and lead to the death. This phenomenon has attracted many parties either an individual, government, NGO and others to help them. Assistance to flood victims has been distributed in many forms such as financial aid and basic need: food, clothes, housing, medication and other. However, there were several cases involved of flood victims did not receive any assistance or the assistance obtained not sufficient for them. Hence, this article views the perception of flood victims on the distribution management of the flood disaster contribution. This article also will be discussing on the dissatisfaction factors of flood victims towards the management of the flood disaster contribution. The finding of the research found that half of the respondents did not satisfy with the distribution of donation management because the assistance not delivered in accordingly. The implication of the research will be a guideline to the government or NGOs, individuals that involved in flood distribution management in order to be more efficiently. Future studies can be conducted in determining the suitable method in flood distribution management towards floods victim in Malaysia.