Title of article
Differences of human resource management practices at hospitality operations and their relations with turnover rate
Author/Authors
Tüzün, İpek Kalemci Başkent Üniversitesi - Ticari Bilimler Fakültesi - Turizm ve Otelcilik Bölümü, Turkey
From page
61
To page
76
Abstract
Current study analyzes the differences of five star hospitality operations human resource practices and human resource management departments. Moreover the content of human resource practices and turnover rate has been associated with each other. Study results indicate that in international chain hospitality operations human resource management practices fulfilled by common logic and they directly follow the common applications without considering local adaptation. Additionally, study found that there are not sufficient know how and expertise to guide the human resource application in local chain and they often called internal public relation activities as human resource practices.
Keywords
Human Resource Management Applications , Human Resource Department , Staff Turnover , Hospitality Operations
Journal title
Istanbul Business Research (IBR)
Journal title
Istanbul Business Research (IBR)
Record number
2700529
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