informal settlement of minor crimes among citizens by bhabinkamtibmas (bhayangkara trustee of security and public order) at klaten police station

the purposes of this study are: 1) describe informal settlement of minor crimes among citizens by bhabinkamtibmas at klaten police station, 2) describe the obstacles that arise in the implementation of tasks and informal settlement of minor crimes among citizens by bhabinkamtibmas at klaten police station. this study applied a qualitative research approach. triangulation technique was applied to determine the validity of the research data. based on the research, we can found that the implementation of bhabinkamtibmas tasks in klaten police station appropriate with national police regulation no. 3 of 2015 focused on community policing. the society has felt the existence of bhabinkamtibmas in klaten police station jurisdiction. based on internal factors, the obstacles include the incompatibility number of bhabinkamtibmas personnel with the number of villages in klaten police station, the lack of infrastructure, the lack of it mastery of senior bhabinkamtibmas, the lack of communication skills of bhabinkamtibmas personnel, the lack of knowledge or hr of bhabinkamtibmas junior, the distance of bhabinkamtibmas homes from the target villages. there are also external factors in the settlement of minor crimes in which an unauthorized people report back the problem to the police station, limited facilities of communication as some villages get poor signal coverage so that it affects the reporting of bhabinkamtibmas activities, and the lack of public trust of bhabinkamtibmas personnel by some person.