Investigation of Healthcare Professionals’ Viewpoints Towards Patient Safety Culture in Abu-Ali Sina Organ Transplantation Center, Shiraz, Iran

Introduction: Patient safety is one of the main challenges in the field of healthcare. The increase in patient safety and care quality are now amongst the main priorities of hospitals. Patient safety culture is directly associated with the incidence of adverse events. Hence, the present study aimed to investigate patient safety culture from the perspective of healthcare staff in Abu-Ali Sina Organ Transplantation Center, Shiraz, Iran. Methods: This cross-sectional study was conducted on 763 healthcare staff in Abu-Ali Sina Organ Transplantation Center in 2019. The study data were collected using the Hospital Survey on Patient Safety Culture Questionnaire (HSPSCQ) whose reliability and validity were approved. The data were analyzed using the SPSS software and P 0.05 was considered statistically significant. Results: The majority of the participants were female (65.66%), aged 20-30 years (79.4%). Scores 50-70% were for ‘supervisor/manager expectations and actions promoting patient safety’, ‘organizational learning-continuous improvement’, and ‘teamwork within units’. However, scores below 50% were to ‘the frequency of events reported’, ‘overall perceptions of patient safety’, ‘communication openness’, ‘feedback communication about errors’, ‘non punitive response to errors’, ‘staffing’, ‘management support for patient safety’, ‘teamwork across units’, and ‘handoffs and transitions’. Conclusion: Patient safety culture was scored low to moderate in Abu-Ali Sina Organ Transplant Center. Therefore, authorities are recommended to train the employees and hold workshops for promoting patient safety culture in this center.