Title of article :
Serving the difficult customer: A how to-do-it manual for library staff : by Kitty Smith. New York: Neal-Schuman, 1994. 166p. $39.95 (paper). ISBN 1-55570-161-2. LC 93-46452. (How-To-Do-It Manuals for Libraries; 39)
Author/Authors :
Jo Bell Whitlatch، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1995
Journal title :
The Journal of Academic Librarianship
Journal title :
The Journal of Academic Librarianship