Title of article
Saying what we will do, and doing what we say: Implementing a customer service plan
Author/Authors
Susan Wehmeyer، نويسنده , , Dorothy Auchter، نويسنده , , Arnold Hirshon، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1996
Pages
8
From page
173
To page
180
Journal title
The Journal of Academic Librarianship
Serial Year
1996
Journal title
The Journal of Academic Librarianship
Record number
272113
Link To Document