Title of article :
Saying what we will do, and doing what we say: Implementing a customer service plan
Author/Authors :
Susan Wehmeyer، نويسنده , , Dorothy Auchter، نويسنده , , Arnold Hirshon، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1996
Pages :
8
From page :
173
To page :
180
Journal title :
The Journal of Academic Librarianship
Serial Year :
1996
Journal title :
The Journal of Academic Librarianship
Record number :
272113
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=272113