Title of article
To satisfy & delight your customer: How to manage for customer value : by William J. Pardee. New York: Dorset House Publishing, 1996. $44.70. ISBN 0--932633-35-8
Author/Authors
Janet S. Fore، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1997
Pages
2
From page
148
To page
149
Journal title
The Journal of Academic Librarianship
Serial Year
1997
Journal title
The Journal of Academic Librarianship
Record number
272249
Link To Document