Title of article :
The quest for loyalty: Creating value through partnership : edited with an introduction by Frederick F. Reichheld. Cambridge, MA: Harvard Business Review Press. 1996. 312p. $29.95. ISBN 0-87584-745-
Author/Authors :
Paul J. Kobulnicky، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1997
Pages :
1
From page :
332
To page :
332
Journal title :
The Journal of Academic Librarianship
Serial Year :
1997
Journal title :
The Journal of Academic Librarianship
Record number :
272308
Link To Document :
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