Title of article
The quest for loyalty: Creating value through partnership : edited with an introduction by Frederick F. Reichheld. Cambridge, MA: Harvard Business Review Press. 1996. 312p. $29.95. ISBN 0-87584-745-
Author/Authors
Paul J. Kobulnicky، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1997
Pages
1
From page
332
To page
332
Journal title
The Journal of Academic Librarianship
Serial Year
1997
Journal title
The Journal of Academic Librarianship
Record number
272308
Link To Document