مرکز منطقه ای اطلاع رساني علوم و فناوري - Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system

Title of article :

Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system

Author/Authors :

Anne Martensen، نويسنده , , Lars Gr?nholdt، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2003

Pages :

From page :

140

To page :

147

Journal title :

The Journal of Academic Librarianship

Serial Year :

2003

Journal title :

The Journal of Academic Librarianship

Record number :

273033

Link To Document :