Organizational Adequacy Promotion Model for Digital Maturity of Organizations in Iran

Objective: The purpose of this study is to improve the organizational adequacy model for the digital maturity of Iranian offices with a data- based approach. Methodology: This research was conducted with a qualitative-inductive approach and the Strauss-Corbin contextual theory method. The research tool (data collection) was a semi- structured interview, which means that by analyzing qualitative data, the unknown aspects of the research variables will be identified. Using the grounded theory method, the data obtained from interviews with 10 elites and qualified specialists of the Telecommunication Organization were analyzed in three stages of open, axial and selective coding. 14 general categories were presented in the form of a paradigm model whose factors include causal conditions (law and regulations, organizational culture, organizational structure, need for organizational adequacy, customer relationship management) central phenomenon (promotion of organizational adequacy in the Iranian administrative system), underlying conditions (Organizationaldevelopment method), intervening conditions (effectiveness of human resources, organizational principles, and criteria, organizational adequacy thinking) and strategies (growth and development of administrative culture, development of basic criteria of organizational adequacy, organizational excellence strategy) and consequences (achievement of organizational goals, achievement of master goals Reference). Human resources are the most valuable factor of production and most important capital and main source of competitive advantage and the creation of basic capabilities and real estate wealth in the areas of talent recognition, monitoring of any organization is considered, so it is necessary to improve the performance capital. Telecommunication organization with knowledge developments can continuously improve organizational adequacy to achieve digital maturity.