Title of article :
Inducing word-of-mouth by eliciting surprise – a pilot investigation
Author/Authors :
Christian Derbaix، نويسنده , , JoëlleVanhamme، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2003
Keywords :
Social sharing , emotions , Critical incident technique , Word-of-mouth , Surprise
Journal title :
Journal of Economic Psychology
Journal title :
Journal of Economic Psychology