مرکز منطقه ای اطلاع رساني علوم و فناوري - Perception and expectation gaps of information systems provider skills: the impact on user satisfaction

Title of article :

Perception and expectation gaps of information systems provider skills: the impact on user satisfaction

Author/Authors :

Debbie Tesch، نويسنده , , Ruth Miller، نويسنده , , James J Jiang & Gary Klein، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2005

Pages :

From page :

343

To page :

355

Keywords :

consonance • discrepancy • IS skills • user satisfaction

Journal title :

Information Systems Journal

Serial Year :

2005

Journal title :

Information Systems Journal

Record number :

290671

Link To Document :