مرکز منطقه ای اطلاع رساني علوم و فناوري - Waiting in line for online services: a qualitative study of the userʹs perspective

Title of article :

Waiting in line for online services: a qualitative study of the userʹs perspective

Author/Authors :

Gerard Ryan & Mireia Valverde، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2006

Pages :

From page :

181

To page :

211

Keywords :

waiting • e-services • e-consumer behaviour • functionality

Journal title :

Information Systems Journal

Serial Year :

2006

Journal title :

Information Systems Journal

Record number :

290680

Link To Document :