Title of article
Delivering quality in global IT services
Author/Authors
H Adels، نويسنده , , R Beelaard and A Symons ، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 1997
Pages
11
From page
247
To page
257
Keywords
Contract management , Service Quality , Customer Satisfaction , global IT markets , Account management
Journal title
Software Quality Journal
Serial Year
1997
Journal title
Software Quality Journal
Record number
292716
Link To Document