Title of article :
The development ، utilization of the case-based help-desk support system HOMER
Author/Authors :
Mehmet H. G?ker، نويسنده , , Thomas Roth-Berghofer، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1999
Keywords :
Case-based reasoning process model , case-based reasoning , Software engineering , Help-desk support
Journal title :
Engineering Applications of Artificial Intelligence
Journal title :
Engineering Applications of Artificial Intelligence