Title of article :
Design rationale: Concepts, techniques, and use : Edited by Thomas P. Moran and John M. Carroll, Lawrence Erlbaum Associates, Publishers, Mahwah New Jersey, USA, 1996, 0-8058-1566-X[cloth] 496pp. $99.95 USD, 0-8058-1567-8[paper] 496pp. $49.95 USD