Author/Authors :
Paul H.L Nillesen، نويسنده , , Michael G. Pollitt، نويسنده ,
Abstract :
The Florida utility has focused on benchmarking, cost control, and re-engineering since the early 1990s. Data envelopment analysis benchmarking can identify the gains in operating and maintenance expenditures, re-engineering capital and associated expenditures, and scale expansion.
