Author/Authors :
Ralph Masiello، نويسنده , , John Spare، نويسنده , , Alan Roark، نويسنده , , Sam Brattini، نويسنده ,
Abstract :
The methodology proposed here will go a long way to establishing a quantitative framework for answering questions such as: What improvement in reliability is obtained from an increase in grid charge driven by investments in IT and people? And: How will we know after the fact that we have obtained that proposed increase?