Stress and work performance: The role of trait anxiety

Employees high in Trait Anxiety (TA) were found to exert greater work effort than those low in TA, which resulted in better sales performance. There was no relation between TA and work efficiency, measured by sales performance relative to work effort. Employees high in TA also reported greater levels of stress and more adverse effects of work on non-work relationships. Using multiple regression, both stress and interference with relationships were found to be better predicted by TA than work effort. The results are discussed in terms of laboratory-based theories about relations between TA and efficiency and intervention strategies for managing stress at work.