The “New VA”: Delivering Health Care Value Through Integrated Service Networks, ,

In an effort to meet powerful societal and industry-wide forces of change, the Veterans Health Administration has initiated a fundamental reengineering of itself, and is currently undergoing an innovative transformation that is among the most profound of any organization in American history. [Kizer KW, Pane GA: The “new VA”: Delivering health care value through integrated service networks. Ann Emerg Med December 1997;30:804-807.]