Title of article :
Patients or partners? Case studies of user involvement in the planning and delivery of adult mental health services in London
Author/Authors :
Deborah Rutter، نويسنده , , Catherine Manley، نويسنده , , Tim Weaver، نويسنده , , Mike J. Crawford، نويسنده , , Naomi Fulop، نويسنده ,
Issue Information :
دوهفته نامه با شماره پیاپی سال 2004
Pages :
12
From page :
1973
To page :
1984
Abstract :
User or patient involvement (UI) in the planning and delivery of health services is an aspiration of many industrialized economies, and has been promoted by United Kingdom (UK) governments for over two decades. This paper reports the findings of qualitative case studies of UI in two mental health provider Trusts in London. Semi-structured interviews were conducted with a variety of stakeholders, including Trust staff at all levels and user group members, to compare the expectations of diverse stakeholders and the extent to which these were achieved. We found that UI remained in the gift of provider managers: providers retained control over decision making, and expected users to address Trust agendas and conform to Trust management practices. Users wanted to achieve concrete changes to policies and services, but had broader aspirations to improve the status and condition of people with mental health problems. Suggestions are made about the direction of future strategies to improve UI.
Keywords :
Mental health , User involvement , UK
Journal title :
Social Science and Medicine
Serial Year :
2004
Journal title :
Social Science and Medicine
Record number :
601871
Link To Document :
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