A Delphi Study on Issues for Successful Information Technology Transfer in theArab World

Adoption of enabling technology is one beneficial and significant way countries can improve their developmentalprogress and achieve higher living standards. Many complex issues are involved in the consideration of informationtechnology transfer. Some of those issues are not completely defined and studied, or cannot be precisely measured. Thus, aDelphi study was conducted in this research to investigate, identify and prioritise major issues for successful informationtechnology transfer in developing countries from the perceptions of stakeholder groups in the Arab World. Responses wereelicited from information technology academics, information technology practitioners, government officials and informationtechnology suppliers. Valid questionnaires were returned from 73 respondents in the first round survey, providing a netresponse rate of 61% and yielded 410 perceived issues. Through two rounds of the Delphi survey, these issues have beensynthesised and categorised into 10 major issue categories with 71 sub-issues. This study aims to assist in understanding themajor issues surrounding information technology transfer success in the Arab World and to better realise the benefits ofinformation technology transfer