Information sharing, information quality and usage of information technology (IT) tools in Malaysian organizations

This study examines the level of information sharing, information quality and usage of information technology (IT) tools among manufacturing companies located in the Northern region of Malaysia. A total of 250 questionnaires directed to the operations and procurement/purchasing managers were distributed through electronic mail. The results indicate that manufacturing firms recognized the impeortance of information sharing, information quality and IT tools usage in the context of supply chain management. The usage of IT tools is between moderate to high. Overall, the results provide insights into the types of information shared between manufacturers and suppliers, the aspects of information quality emphasized as well as the IT tools utilized by the manufacturing firms.