Impact of Emotional Intelligence (EI) on employeeʹs performance in telecom sector of Pakistan

To reveal the efficacy of the emotional intelligence (EI) construct in organizational studies, this study focuses on the impact of EI on employeeʹs performance among telecom employees in Pakistan. The paper examines the impact of four significant aspects of EI that is self awareness, self management, social awareness and relationship management. Data was collected from five telecom companies by using questionnaires. The results revealed that a positive relationship exits between social awareness and relationship management and employeeʹs performance while self awareness and self management were not found significantly related to employeeʹs performance. Telecom sector needs to consider meaningful features of EI as a strong predictor for efficient performance of employees.