The Relationship between Conflict Management Styles and Effectiveness in Physical Educational Offices of Mazandaran Province

ABSTRACT: Conflict occurs when needs and desires of two individuals or parties are contradicting, consciously or unconsciously. In other words, conflict happens when parties are not getting what they want. Consequently, proper resolution is inevitable to avoid tensions and stresses that conflict may cause. Awareness of how people generally prefer to deal with conflict in an organization seems extremely crucial for leaders to play their leading role properly. Conflict is part of the life and group working of people who undoubtedly have important roles to determine for effectiveness. This study investigates the relationship between conflict management styles and effectiveness in the staffs of physical education is Mazandaran province. The method of study is descriptive – correlation. Therefore, The statistical population consisted the staffs of physical education offices of Mazandaran province including 151 that replied two valid questionnaires of conflict management styles (Putnam and Wilson) and effectiveness (Hamidi). Internal reliability of the questionnaires using were estimated with Cronbach’s alpha coefficient for conflict management styles (Putnam and Wilsonʹs) 0.87 and effectiveness (Hamidi) 0.93. Descriptive statistics is used to draw tables and graphs and inferential statistics is used to the awareness of normal distribution of data and the relationship between conflict management styles and effectiveness. In statistical methods, Pearson correlation and Spearman is used in significant level 0.05. Data analysis is performed using Excel software and SPSS16. Results indicate that there are relationships between collaboration style and effectiveness and also compromise style and effectiveness. There is an inverse relationship between domination style and effectiveness. But there are not relationships between avoidance style and effectiveness and also accommodation style and effectiveness.