Abstract :
This case study compares the very different approaches and experiences of two New Zealand metal working companies attempting to reduce waste and pollution. It looks at why and how each got started, the key factors affecting progress, the changes that have been introduced, their cost-effectiveness and the additional benefits which have accrued. One company was significantly more successful than the other and the key factors contributing to its success were good data on the cost of waste generation, an effective total quality management programme, worker empowerment, pursuit of efficiency (cf. environmental) goals, a company culture supporting innovation, the personality and motivation of staff in key roles and access to environmental advice and investment capital. Air emission improvements were, however, triggered by regulation.
