Abstract :
Network, system and service management has evolved into an important
scientific discipline over the last 20 years. While management problem solving is
expected to continue ad infinitum, one would have expected that, after 20 years of
research and standardization, an agreement would have been reached regarding a
common management framework and protocol. But despite relevant progress and
various available solutions, there seems to exist a permanent quest for the all
encompassing next generation management technology. This paper looks at the
evolution of management approaches, frameworks and protocols over the last
20 years, proposes a relevant taxonomy, presents the salient features of the representative
tecnologies and discusses relevant issues. The purpose of this paper is to
document historically this evolution, highlight important design choices and explain
the how’s and why’s behind the various frameworks and technologies. The paper is
concluded with a summary and future outlook
