Users Satisfaction Through Better Indexing

Classification and indexing are two main tools to organize information to serve the users. Information architecture is nothing more than to organize better to achieve this goal. Any user seeks easy access and speed to reach one’s information needs.Aclassifier/indexermust interpret or estimate the users’ need in the best possible terms. Ranking algorithms– such as Boolean, Vector, or others–is highly recommended and practiced. Some define Retrieval Strategies as a measure of similarity between a quarry and document. Relevance is a criterion for matching aboutness. Aboutness is a criterion for decision-making. Better indexing, as well as better classification, is a key to reaching the ultimate goal in record management. Some suggestions are made for those who create databases, provide information engines, or manage the information. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: Website: © 2005 by The Haworth Press, Inc. All rights reserved.]